We want you to be totally satisfied with every purchase you make from Pendle Slot Racing. If you are not completely happy with your purchase, please contact us within 10 days of delivery and we will find a viable solution.
Only returned items with a supplied Returns Authorisation Number will be accepted. To obtain a Returns Authorisation Number please telephone our Customer Services team on 01282 612418 and quote your customer details (lines open Mon-Fri 9am – 5pm, Saturday 9am – 1pm). Alternatively, email our customer care team at firstname.lastname@example.org
Once you have a Returns Authorisation Number you can then download our returns form to fill in and send back alongside your item(s).
Please send the item(s) together with the receipt and reason for return. We'll exchange the item(s) or offer you a refund.
The cost of postage for returns are to be covered by you.
When returning items we advice you to obtain Proof of Posting as we cannot be held responsible for non-delivery of goods to our address without it.
We may repair, replace or refund the price paid for the returned item(s) at our discretion but we shall have no further liability to you.
Full credit will only be given if the item(s) are returned to us in a saleable condition. We reserve the right to reduce the amount of refund if the item(s) are not in saleable condition.
Only returned item(s) with a supplied Returns Authorisation Number will be accepted.
Please mark the parcel with RETURNS and send to the following address:
Pendle Slot Racing
Unit 49 Churchill Way
Lomeshaye Ind Est
Download our returns form.