At Pendle Slot Racing we continue to ship orders to all EU countries. The transition period between the UK and the EU ended on 1st January 2021 and so rules have changed how we deal with sales to countries in the EU. At Pendle Slot Racing we now sell to countries in the EU on the same terms as countries in the Rest of World.


New Improved and Easier Ordering - For EU Customers

A newly improved and convenient means of purchasing your favourite slot car products from Pendle Slot Racing for addresses in EU countries*.

No surprise charges or fees upon delivery

At Pendle Slot Racing, we now comply with the EU VAT simplification rules (IOSS). This means that the final price you pay for your purchase also includes your delivery country’s VAT rate and import duty costs. We also pay the local VAT direct to your government. This gives you peace of mind knowing there will be no surprise charges or fees upon delivery.

When signed into your Pendle Slot Racing online account and it has an EU country* delivery address, all prices on the website will display and calculate at the local EU VAT rate of the country each customer is based in.

These changes means that instead of our prices being calculated as before Brexit at the UK VAT Rate 20%, our prices are now calculated at the local EU VAT Rate.

You can also change the currency on the website from £ (GBP) to € (EUR) Euros.

We are still sending orders to all EU countries. However, below is our current list of eligible countries (IOSS enabled) - more EU countries to be added later!

Current EU countries (IOSS enabled)*
Cyprus
France
Germany
Ireland
Malta
Netherlands
Portugal
More EU countries to be added

Our aim is to provide the best customer service and the best range of slot car products for everyone.

We hope that this recent enhancement of delivery service for our EU customers will continue to improve both current and future orders.

What is IOSS?
Non-EU business selling goods to customers in the EU, some changes came into effect on 1 July 2021. These changes for EU customers mean that instead of our prices calculated before at the UK VAT rate (20%), our prices are calculated at the local rate of the country each customer is based in. Selling to customers in lots of different EU countries could quickly get quite complicated, which is why the EU has introduced a scheme called the “Import One Stop Shop” (IOSS). At Pendle Slot Racing we have registered with IOSS, this allows our business to register with just one of the EU tax authorities, instead of 27 EU countries separately. This IOSS service reduces the complexity, so that we can stay focussed on keeping our customers happy and our business running smoothly.


EU Customs Fees - For EU Countries Currently Not In The IOSS List

We are still sending orders to all EU countries!

When signed into your Pendle Slot Racing online account and it has an EU country delivery address currently not in our IOSS list, all prices on the website will calculate with the UK VAT removed (20%) when you proceed through the Checkout. This applies to all our products on the Pendle Slot Racing website except for books, magazines and catalogues which are zero rated for VAT.

Orders will be dispatched without UK VAT (Sales tax @ 20%) and will carry a customs declaration. The declaration will be to the value of the goods.

As an example - before Brexit, if you purchased £100 worth of goods, UK VAT 20% would have already been applied to the price. The same parcel now will be shipped without UK VAT 20%, so the price of goods would now cost you £83.33.

Before your parcel arrives for delivery, you may be contacted by the postal service/courier to pay local VAT and any admin fee.

Unfortunately, Pendle Slot Racing has no control over these fees and we have no way of accurately calculating customs fees, taxes, duties etc. Please contact your local customs office for more information.

The shipping charges you pay to Pendle Slot Racing only covers the shipping cost, and do NOT include customs fees, import taxes or duties etc.

Orders may be delayed due to the customs process.

If payment of additional fees is refused at the time of delivery, the shipment may be returned back to us. Only when we receive the returned parcel can we refund your purchase price of goods (not including shipping costs) and minus any additional fees.


Enquiries

We hope that this recent enhancement of delivery service to our EU customers will continue to improve both current and future orders.

If you have any questions about your Pendle Slot Racing orders being sent to any EU country, please contact us.

Sean Fothersgill
Pendle Slot Racing