Pendle Slot Racing are registered with the EU's Import One Stop Shop (IOSS). This is an EU-wide scheme to simplify the movement of goods under the value of €150 to customers across the EU. At Pendle Slot Racing we send all parcels delivered to European countries 'Direct Duty Paid'. This means that customers in the EU buying from our shop - DO NOT pay any unexpected charges upon delivery of the parcel. If you are asked to pay, please contact us as soon as possible.
New Improved and Easier Ordering - For EU Customers
The Pendle Slot Racing website has been updated so that the final price EU customers pay at checkout includes all your country’s VAT and import duty costs. We pay the local VAT direct to your government, leading to a smoother and more transparent shopping experience.
No surprise charges or fees upon delivery
When you are signed in to your Pendle Slot Racing online account, and it has an EU country delivery address set as default, all prices on the website will be displayed and calculated at the local EU VAT rate. If you are placing an order as a guest, the VAT will be calculated at checkout once the delivery address has been entered. You can also change the currency on the website from £ (GBP) to € (EUR) Euros.
What if the value of the goods is over €150?
If the value of goods on your order is over €150, we can either:
1. Split the order - send multiple Royal Mail International parcels with each under the maximum goods value of €150.
2. DPD courier (similar service to IOSS) - with no maximum limit on the value of goods in one parcel.
Our aim is to provide the best customer service and the best range of slot car products for everyone.
Please contact us if you have any questions.
